We believe that support means more than simply being there for you when something goes wrong. It means being here to support you and your business as it grows and develops.
Alongside technical support for the solutions we provide, we also oversee the day-to-day administration of those services. All of the support packages we offer can be adapted to various levels of technical and business support to provide exactly what your business is looking for.
Adhoc
Only pay for the support time you require, as and when you need it – no minimum-term contract, no commitments.
Support is available weekdays, 8am – 5pm.
Standard
Receive a set number of support hours, based on the services that have been supplied and the number of users you have. Additional hours can be purchased should they be required.
Support is available weekdays, 8am – 5pm.
Standard
Receive a set number of support hours, based on the services that have been supplied and the number of users you have. Additional hours can be purchased should they be required.
Support is available weekdays, 8am – 5pm.
Enhanced
Receive a set number of support hours, based on the services that have been supplied and the number of users you have. Additional hours can be purchased should they be required.
Support is available every, 8am – 8pm.
Custom
We will work with you to create a support package that meets your exact requirements, and ensure it provides everything to help continue to grow and develop your business.
Custom
We will work with you to create a support package that meets your exact requirements, and ensure it provides everything to help continue to grow and develop your business.
User Portal
We provide a dedicated portal where you can log support requests, see the current status of a ticket, access our knowledge base and contact us directly as and when required.
Get in touch today by email, phone or contact us to find out how we can help you?
**All support agreements with the exception of Adhoc are subject to a minimum term of 12 months. Support cover provided is dependant upon services purchased through GNU Consulting Ltd. All support agreements subject to contract and terms and conditions.
GNU Consulting Ltd are not able to provide a hardware support or repair service, except for where we have provided the hardware, and then only to the extent of the warranty in our terms and conditions.**
IT Consultancy | Microsoft Partner | Business Consultancy
